FAQ of our accommodation in La Grande-Motte


How much is the price for a room?

The price varies throughout the seasons, from 130€ to 900€.

What type of rooms can I book?

We offer you seaview rooms or suites.

How can I book a room?

On our website, by telephone, by mail or one of our partners website.

What is the booking policy?

Our cancellation policy is 72h before arrival at no cost, beyond that period, the total amount will be charged.

What are the booking options?

Either online or by phone, no prepayment is required, payment is made on site.

What time are the check in and check out?

Check in from 4pm and check out until noon.


What are the services and benefits?

Valet parking, luggage handler, concierge, reception 24/24, laundry, restaurants, room service, wellness center, private beach.

Is there a concierge service?

Yes, our concierge team will be happy to assist you.

Is there a luggage room?


What are the opening hours of the reception?

Our reception is at your service 24h every day.

What are the amenities in the room?

Minibar, safe, Nespresso coffee machine, kettle, flat screen TV, WI-Fi, telephone, hair-dryer, AC.

Are the animals authorized?

Only dogs of less than 10kgs are permitted on the premises for a daily fee of 15€.

Is the hotel family friendly?

The hotel welcomes your whole family, we can add additional beds and cribs in some of our rooms.

Is the hotel suitable for a person with reduced mobility?

Yes, we offer 2 rooms fully adapted for a person with reduced mobility.

Is the hotel a romantic and chamring place?

Yes, the design of the rooms brings a romantic and charming atmosphere. We can also decorate your room upon request.

What are the offered services for a couple?

Massages in a double cabin, room service, romantic decoration upon request with flowers.


How can I get to your hotel?

By car, train, plane or bus.

Is there an airport shuttle?

We can organize your transportations from the airport or the train station, with extra charge.

Can we park easily at the hotel?

The hotel has 2 parkings, with extra cost from April 1st to September 30th.

Is the hotel near the downtown?

It will take you only 10 minutes to walk to La Grande-Motte downtown.

In which neighborhood is the hotel located?

The hotel is located in Point Zero area.

What are the cities near the hotel?

Montpellier, Aigues-Mortes, Nîmes, le Grau du Roi, Palavas.

Leisure / Trips / Tourism

What are the activities available at the hotel?

Swimming pool, Spa, yoga (upon request), board games.

Does the hotel possess more than one swimming pool?

We have an outdoor swimming poool, heated from April 1st to October 31st.

Does the hotel have a spa?

We have a wellness center open by appointment.

Is there a jaccuzzi in the rooms?


Is there a fitness center?


What are the main activities and attractions surrounding the hotel?

The beach, La Grande-Motte town, La Camargue, nautical activities and many more!

What are the most famous landmarks surrounding the hotel?

The Midi salt mines, medieval city of Aigues mortes and many more!